Observability solution for SAP Commerce Cloud

Dynatrace automatic, AI-powered, full-stack monitoring for your SAP Commerce Cloud environment.

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Optimize commerce environments with software intelligence

SAP Commerce Cloud (formerly Hybris) selected Dynatrace as THE platform for observability, monitoring, and performance management. This means that new and existing SAP Commerce Cloud customers have immediate access to Dynatrace full stack monitoring capabilities, including:

  • Automatic dependency detection and mapping of SAP Commerce Cloud environment

  • Auto-discovery and monitoring of all transactions, services, and infrastructure with gap-free, code-level insights

  • Immediate problem identification and root cause powered by deterministic AI

Intelligence needs to be fueled with intelligence

That’s why SAP selected Dynatrace’s modern UI and AIOps capabilities to power SAP Commerce Cloud customers with data + insights for unprecedented observability in webscale environments.

Visualize entire SAP Commerce Cloud environment

  • Dynatrace automatically discovers all components and dependencies in Commerce Cloud environment
  • Real-time roadmap of entire application stack, from web browsers, down to containers, infrastructure and cloud
  • No manual configuration, continuous auto discovery of changing environment
Dynatrace smartscape backend

Go faster & scale with AI driven root cause

  • Single problem alert with root cause of the problem within Commerce Cloud environment
  • See degradation issues to go faster and scale business
  • Eliminate manual interpretation of data and maximize uptime
Apm use cases problem evolution
Dynatrace travis perkins customer quote
The only way to describe our impressions of Dynatrace is ‘eye-opening’. It was the first opportunity we’d ever had to really understand what our applications were doing.
Abdul tayib 500 fd1d184ead Abdul Al Tayib E-Commerce Operations Team Leader at Travis Perkins PLC

Business impact metrics against KPIs

  • Automatically monitor Commerce Cloud environment based on key performance indicators (conversion rates, bounce rates, etc.)
  • Detailed analysis of abandoned revenue
  • Insight into performance issues for non-conversion
Abandoned revenue analysis dashboard

Tame omnichannel complexity

  • Commerce Cloud customers can leverage Dynatrace’s real user monitoring to see applications the way your customers do
  • Real-time visibility of customer experience across every digital transaction, from frontend to backend
  • Proactive insights into performance issues and potential business impact
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See what makes Dynatrace unique

Unique scalability and deployment capabilities

  • Web-scale

    With a common big data architecture and enterprise-proven cloud technologies, Dynatrace is engineered to easily scale to 100,000+ hosts.

  • Enterprise grade

    With unique role-based access, and advanced security functionality, Dynatrace is purpose-built for enterprise wide adoption.

  • Flexible deployment

    The simplicity of SaaS, or the flexibility of managed on-premise, means you control your data while we take care of running the platform.

Dynatrace + SAP Commerce Cloud Resources

Ready to put Software Intelligence to work?

Connect with an observability expert for a live, custom demo of the Dynatrace platform.
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